IT and Telecommunication project
Network Operations Center NOC

In the Network Operations Center (NOC), a team of network professionals works to ensure the efficient and secure operation of the network infrastructure, using special AI (artificial intelligence) systems. The activities carried out are varied: network monitoring, incident management, support and troubleshooting, planning and escalation.

Our Network Operations Center (NOC) is a technological service that provides assistance and technical support to technicians from various telecommunications operators. We intervene in customer trouble tickets and all types of network failures. For this purpose, we use support applications belonging to Euskaltel and R Galicia that allow us to provide technical support, both for the remote configuration of customer equipment and telephone lines, as well as for the visualization of signal levels in the network distribution branches, among others. This enables us to carry out rigorous diagnostics and allows us to solve certain faults. In case of failures that we cannot solve, we send field technicians or escalate to level 2 and 3 specialists.

Services attended in NOC Boslan:

Technical support N1-N2 breakdown notifications to Provision installers. Euskaltel and R Galicia.
N1-N2 technical support: N1-N2 technical support for network maintenance technicians. Euskaltel and R Galicia.
Escalation to N3 network problem trouble tickets. Euskaltel and other 3 party operators.

With more than 20 years of experience, Boslan is a modern, consolidated and solvent company supported by its numerous references developed for an important portfolio of Clients, by the implementation of an integrated quality, environment and safety management system and occupational health applicable to each and every job


IT and Telecommunications



Infrastructures and Urbanization

Urbanization and Facilities



Industry and Energy


Generation & Electric Networks

Oil & Gas

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Green Hydrogen & Biomethane

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OnShore and OffShore Wind